Painting is not our business, it is our skill.
What is the business of PBTW? I learned much more than the skill of applying paints, stains, wallpaper and other finishes to walls, trim, decks, etc. The most important thing my father taught me was customer satisfaction. I’m sure you have heard the saying “if momma ain’t happy nobody’s happy.”
Well at Painting By The Whitehouse we say, “if the customer ain’t happy nobody is happy.” Customer satisfaction is far more than a nice slogan, it is seriously what we are all about. We utilize our skills and talents in this industry to make you, our customer extremely happy. That is our business – making you happy.
We fulfill our passion to satisfy you by making five promises.
1. Promise of Quality
You deserve the best and we promise to supply you with the best. All of our painters must undergo our training courses and prove proficiency in all areas separately: Interior Painting, Exterior Painting, Wallpapering, Staining, and Faux Finishes. If they do not prove proficient in an area they are not permitted to work at you place until they do!
Labour is only one part of quality. The other part is the products we use. We only use the best in paints and stains. They cost a little more but they are well worth it. They keep their colour better, they clean better, they cover much better and they last longer.
2. Promise of Respect
You are important and deserve to be treated with respect. We fulfill this promise by working with you in the preliminary stages as we decide upon the details. We would love to assist you in the choice of colours, accents etc. We promise to respect your home, cottage or whatever we are painting for you. Your time is valuable. As part of our quote we will provide you with an estimated time of completion. We will be at your place on time and work as arranged with you to complete the work as quickly and efficiently as possible. We will protect all furnishings, floors, windows, that includes taking off our shoes. We will clean up each day before leaving. My father taught me to return borrowed items to their owners as soon as possible and in better shape than I received them. Painting By The Whitehouse applies this principle to all of our work and will leave the job site as clean or cleaner than when we began.
3. Promise of Integrity
You work hard for your money and deserve to receive honest value for your dollar. We promise to honour your money. We will provide a written quote for all work and honour that quote. What we say it will cost is what it will cost. If there are unexpected work we will inform you of the extras and receive you permission before proceeding. Our quotes are guaranteed! If we made a mistake in the quote you don’t pay- our mistake our cost.
Integrity Pricing is another way by which we will fulfill this promise. We utilize a scientific pricing system we have developed over the past 25 years to create fair and equitable quotes. Unlike other companies that quote based upon their estimation of time and material coupled with what they think you will pay we provide quotes based upon this scientific method. Finally, we will do what we say we will do! If we quote two coats we will apply two coats. We will never cut corners in surface preparation. That is integrity.
4. Promise of Charity
My, Scot’s faith is intertwined with everything that I do, that includes how this company operates. It is for that reason Painting By The Whitehouse donates 10% of our net profit from every job to various charities. I am pleased to share PBTW’s profits from completed jobs for you, my customers, to both local, national and international charities. If you wish to learn more about the charities that we regularly contribute to check out their websites:
The Drummond House provides care and services to single mothers and their children in distress. They provide a transitional home and services since 2005. Learn more at their website.
Compassion International‘s main vision is to provide the basic standards of life and eduction to the poorest children of our world. Check out their website to learn more about their excellent work and use of funds. Hey, why not adopt a child yourself.
Food For Friends is a local mission assisting the less fortunate and hungry here in Hamilton with guidance and funding to a variety of Food services in Hamilton.
541 Eatery and Exchange is an eatery offering fresh, homemade meals and baked goods for a fantastic price. Found at 541 Barton Street one can buy a great fresh, homemade meal for a fraction of a burger and pay it forward to someone else who would otherwise go hungry. Gotta check this place out. It is an awesome experience and innovative strategy to feed and assist the poor and hungry.
If there is a charity that is close to your heart that you would like us to donate to please let us know. Painting By The Whitehouse will donate the 10% profit from your job to that charity of your choice.
5. The Promise of Fair Pricing
A PBTW EXCLUSIVE QUOTE PRICE GUARANTEE Call us for a Free No Obligation Quote Today! If you are satisfied with the quoting process and trust us to do the work for you don’t Let the price keep you from hiring us if you want us. Now at PBTW we will beat any of our competitor’s quote by 10% of the difference.
All you have to do is just present us with a legitimate quote for the exact same work and materials and we will not only match that quote but TAKE OFF 10% of the difference. Now go out there and get at least 3 quotes and be assured you will be getting the best for the absolute best price, guaranteed.